Fix sound problems in Windows 10

• For help fixing audio or sound problems, try the audio troubleshooter. It might be able to fix audio problems automatically.

• To run the troubleshooter, select the Start  button, type audio troubleshooter in the search box, select Find and fix audio playback problems from the list of results, and then select Next.
• If running the troubleshooter doesn't help, see the Check cables, volume section below.

• Try these steps:

  • Check your speaker and headphone connections for loose cables or the wrong jack.

  • Check your power and volume levels, and try turning all the volume controls up.

  • Some speakers and apps have their own volume controls, and you might have to check them all.

  • Connect to a different USB port.

  • Remember that your speakers probably won't work when headphones are plugged in.

• If your cables and volume are okay, see the Check Device Manager section below.

• Many updates require you to restart your device. Save your work and close all open applications. Then, select the Start  button, go to Power , and select either Update and restart or Update and shut down. Need help with Windows Updates? Learn how to Troubleshoot problems updating Windows 10.
• If you're still having sound problems, see the Run the audio troubleshooter section below. 

When Microsoft installs updates on your system, we create a system restore point in case problems arise. Try restoring from that point and see if that fixes your sound problems.

• For more information, see "Restore from a system restore point" in Recovery options in Windows 10.